Cynthia Santiago - Manager Of Toll Audit

Cynthia Santiago's employment with the Authority spans over two decades where she started as a Casual Toll Collector at the Newburgh-Beacon Bridge. She has moved throughout the ranks of the Authority from Senior Toll Collector to Command Center Administrator, Bridge Manager, and to her current position. Ms. Santiago is directly responsible for oversight of the Toll Audit Staff in the performance of operational audits relating to the Electronic Tolling processes.